• Digital transformation enhances travel experience at Bengaluru airport

    Digital transformation has paved the way for enhanced travel experience at Kempegowda International Airport, Bengaluru (KIAB).

    Bangalore International Airport Limited (BIAL) has stepped up the game by committing to a futuristic and innovative vision of The Smart Airport – a digitised, seamlessly connected and intuitive airport that is positioned as the ‘Gateway to South India’.

    In the first phase, the unique and exclusive features of the app include:

    Flight information and Flight tracking- offers real-time flight status updates

    One-touch WIFI connect – No repeat input of OTP and user-details, the details once shared as a first time user, will connect a passenger to Wi-Fi automatically when at the airport

    Navigation with Google Indoor Maps- Easy navigation through the airport using the Google Indoor Map feature

    Must Try (F&B) and Must Buy (Retail) – Experience the airport retail and F&B

    Contextual notifications, powered by Beacons – Receive relevant notifications based on your location

    Feedback – Allows user to share feedback about their airport experience using the BLR Airport app

    BIAL in collaboration with ThoughtWorks, a global technology company, on Friday announced the launch of the BLR Airport app, as part of its digital platform offering.

    Through the digital platform bouquet of services, BIAL aims at revolutionising the travel experience at the Kempegowda International Airport, Bengaluru (KIAB) through a combination of digital technologies that include the Internet of: things, people, services and data.

    The airport will build on its existing technological capabilities to engage with its customers and provide integrated services across various touch points. The newly built digital platform’s innovative potential will keep adapting to the Bengaluru airport’s evolving digital needs. Through these efforts BIAL aims to future-proof its airport operations and services by making meaning of the abundant digital data available and create a more personalized, just-in-time travel services. Ibraheim Campbell Jersey

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