Passengers travelling from or to Mangaluru International Airport can now give their feedback to the airport authorities online.
Mangaluru International Airport has opened an account — @aaimlrairport – on Twitter for its users in this regard.
JT Radhakrishna, Director of Mangaluru International Airport, Airports Authority of India, told Business Line that the airport opened a Twitter account on Monday to help people using the airport.
“It will help in the improvement of the airport for better passenger requirements and customer satisfaction,” he said.
Mangaluru airport handled 16.75 lakh passengers in 2015-16 as against 13.07 lakh in 2014-15. The airport handles direct flights from Mangaluru to various destinations in Gulf countries and to some domestic locations.
It may be mentioned here that Jayant Sinha, Union Minister of State for Civil Aviation, who assumed charge at the ministry in July this year, has been re-tweeting a lot of complaints addressed to him to the airlines concerned for solutions. Darren Fells JerseyShare This