The aviation ministry is to start reviewing the performance of public sector undertakings (PSUs) under its aegis on a balance scorecard methodology, the favoured form in private enterprises, starting next month, doing away with the conventional ways of reviewing PSU performance.
“We are trying to institute a disciplined performance management system using the balance scorecard methodology. Over the last three months we have worked with each of the Public Sector Undertakings (PSUs) to develop a balance scorecard that provides a comprehensive assessment of short-term and longterm performance. This will be reviewed by the ministry on a monthly basis,” minister of state for aviation Jayant Sinha told ET.
Under the balanced scorecard methodology, an organisation’s performance is monitored against strategic goals on the basis of a few listed criteria.
In this case, all PSUs under the aviation ministry will be reviewed under 8-10 criteria. From now on, the ministry, which used to measure Air India’s on-time performance, will also review factors leading to it – like aircraft availability, seasonal factors and other reasons leading to OTP.
The new review model has been suggested by Sinha, an investment banker turned politician. The first review of all three PSUs under the ministry — Air India, Airports Authority of India (AAI) and Pawan Hans Helicopters — will be done by Union Aviation Minister Ashok Gajapati Raju and Sinha in January next year. An Air India official explained that this move will help in simplifying a lot of things and surely help improve
“The personnel department of the airline had made a format for a similar kind of review plan a couple of years ago but that was never implemented. This initiative of the ministry will help the airline in increasing its efficiency in the long run,” a senior airline executive, who did not want to be identified, added. The official said there are a lot of instances when poor coordination between two departments has led to inefficiencies.
“While the engineering department has to provide planes, the commercial department has to fill planes with passengers. Now, a slight coordination glitch within the two departments has the potential to impact operations badly. With the ministry reviewing it, it will improve coordination between departments and improve efficiency.” the official added. Carlton Fisk Womens JerseyShare This